About Pioneer Services

Pioneer Services—the leader in personal loans for military.
At Pioneer Services, we’ve been meeting the financial needs of the military community for more than 20 years. As the military banking division of MidCountry Bank, we provide personal loans to active-duty and career-retired military of all ranks and branches of service, as well as to Department of Defense employees. Whether you’ve built a strong credit history, or you have credit problems, we can help. Our no-hassle military loans are available from $500 to $10,000 and offer competitive fixed rates, manageable payments, and no collateral is required.

We offer two convenient ways to apply—on the Pioneer military lending website, PioneerMilitaryLoans.com, or in one of our 17 local offices. Our staff includes retired service members and military spouses, so we truly understand your unique financial situation.

Pioneer Services—military credit specialists.
Traditional benchmarks such as FICO scores and income statements often don’t reflect service members’ true creditworthiness. The Pioneer Services proprietary Military Scoring Model looks beyond traditional credit scores to give you the credit and the rates you really deserve.

Military lending with satisfaction guaranteed.
We want to make sure you’re completely happy with your lending experience at Pioneer Services. So all of our loans are backed by a 15-day, no-cost Military Loan Guarantee. If you find a better loan, or if you just decide you don’t want the loan for any reason, you can cancel it at absolutely no cost.

PioneerMilitaryLoans.com—online military lending made easy.
The Pioneer military lending website provides the convenience and accessibility that fits your lifestyle. Our Internet application process is available 24 hours a day, seven days a week. It’s simple, faxless, and confidential. We use a secure online lending process that protects every customer’s security and privacy. Each online application is protected by encryption and is sent over a secure connection. In addition, Pioneer Services is a member of the Better Business Bureau Online Responsibility Program, which ensures that our website is safe, secure, and our business practices conform to the highest ethical standards.

And if you ever have a question, our customer service associates handle inquiries seven days a week, both night and day, and quickly email answers to questions during operating hours.

Pioneer Services helps military families get financially fit.
In addition to military lending, we offer free credit report reviews, Break the Debt Cycle training, and budgeting help in every Pioneer Services office. In our online Learning Center at PioneerMilitaryLoans.com we have a library of financial articles specific to the needs of military families, as well as financial calculators and other helpful information.

Military lending for the good of the community.
In addition to providing fair and affordable personal loans for military, Pioneer Services prides itself on giving back to the communities we serve through financial education, donations, sponsorships, and volunteerism. Some of the organizations we’re involved with include AUSA, ASYMCA, Navy League, USO, Better Business Bureau, Chamber of Commerce, VFW, USA Cares, as well as many other local organizations in all branches of service.

Awards and honors

• In 2008, the Pioneer Services financial education program received a first-place award from the American Bankers Association. The program was also nationally recognized by the Veterans of Foreign Wars
• The Department of Defense named us one of the 15 recipients of the 2005 Secretary of Defense Freedom Award for our commitment to those who serve.
• Pioneer Services received the American Business Award in 2006 for “Best Corporate Social Responsibility Program” as a result of our financial education program
• Pioneer Services offices have won “Torch Awards for Marketplace Ethics” and the “Excellence in Customer Service Award” from the Better Business Bureau
• The Society of Human Resources Management and the Great Places to Work Institute named Pioneer Services as one of the 25 “Best Small & Medium Companies to Work for in America” in 2004 and 2006