Pioneer Services 'gets it right' on business ethics

"We know the difference between right and wrong when it comes to business ethics, and I am here to tell you this company gets it right. We're so pleased to tell the public this!"

Those comments from David Polino, president of the Better Business Bureau (BBB) of Upstate New York, were made during a ceremony Feb. 28. The event celebrated Pioneer Services' winning the Upstate New York 2007 Torch Award for Marketplace Ethics for the office serving Fort Drum. It was the second Torch Award for a Pioneer Services office in the past year, the first being the office in Hephzibah, Ga., that serves Fort Gordon.

"It's so nice to honor a company that works with the military, especially during this time of war while they are in harms way and we're so proud of them," Polino said. "In an industry that has such a suspect reputation with so much fraud and so many poor business practices dealing with finance and the military, it is wonderful to honor a company today like Pioneer Services that does this the right way."

Pioneer Services won the award due to its 15-day no-cost return policy on all loans and its internal code of ethics, the Code of Conduct for Military Families.

Polino also noted the company's dedication to the military: "I talked with several of their associates from across their company and was surprised at how well they knew the military and at their dedication to their mission," he said, adding that Pioneer Services "really does things right, and goes above and beyond even BBB standards of conduct. It is a pleasure to come here and recognize Pioneer Services."